My campaign was paused. What happened?
Occasionally our team will flag a campaign for review. When this happens, the campaign is funding-frozen — it stays public, but contributors can't donate while the review is in progress.
Reasons we might pause a campaign include:
- Suspected fraud or identity issues
- Reports from contributors
- Sudden unusual contribution patterns
- Information in the pitch that violates our rules
You'll receive an email explaining the reason. Most reviews resolve within a few business days. If we determine the campaign violates our rules, it will be cancelled and contributions refunded.